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Brand logo intentionally obscured due to confidentiality agreement
We value NDAs and will do the same for yours. Thus, brand details are not disclosed.

United States

Retail

Magento

2023

Magento Version Update Consulting & UI/UX Update Third Party Integrations Performance Optimization

Streamlined ECommerce Upgrade for a Premier ATM Parts Distributor Modernizing Digital Sales with a Tailored Adobe Commerce Solution

A leading provider of ATM solutions in the United States faced challenges with their legacy ecommerce system. They sought a digital platform that could scale with their growing operations and continue to deliver exceptional 24/7 customer support.

The company's ecommerce journey started on an early version of Magento and underwent several upgrades as the business expanded. When the time came to transition from the outdated platform, they chose Adobe Commerce Cloud for its robust B2B capabilities and compliance features.

Banner for Custom Module Development with ATMs, showcasing bespoke business solutions
Banner highlighting the achievements of an ATM Solutions Provider in e-commerce with statistics
Banner showcasing Custom UI/UX services, featuring a professional working on a website interface design for an ATM service

Challenges

  • Transitioning from an outdated Magento platform to a modern solution.
  • Integrating a complex ERP system with the new ecommerce platform.
  • Creating a flexible pricing model for variable-priced repair services.
  • Allowing for combined orders of products and services with dynamic pricing.

Solutions

Custom UI/UX

Custom UI/UX

An interface designed for maximum user engagement and operational efficiency.

Custom Development Module

Custom Development Module

Developed modules to meet the specific needs of their business operations.

Dual Cart Checkout

Dual Cart Checkout

A checkout system capable of handling service pricing that is determined post-repair.

B2B Features

B2B Features

Enhanced features that cater specifically to business clients.

ERP Integration

ERP Integration

A seamless integration with their existing enterprise resource planning system.

Order Management Enhancements

Order Management Enhancements

Improvements to the order grid and sales communication.

Refined Shipping Calculations

Refined Shipping Calculations

A more accurate shipping rates calculation system.

Two-part shopping cart interface displaying standard and repair item lists with prices

Results

  • A successful platform migration that catered to the company’s expanding needs.
  • An innovative solution for managing service pricing alongside standard product sales.
  • An improved UI/UX that facilitates a better customer journey.
30%
25%
32%
20%
Full
33+
18%
Mobile screen displaying a Magento-based Maintenance Tools product page, optimized

Mobile First Design

We improved their website by prioritizing mobile responsiveness and UI/UX design. Initially, the site struggled on mobile devices, but our updates made navigation smooth and straightforward for all users.
Close-up view of a mobile-responsive Magento eCommerce platform showing a detailed product listing for an ATM component

Technology

Adobe Commerce
Elasticsearch
ShipperHQ
FedEx
Microsoft Dynamics ERP
Brand logo intentionally obscured due to confidentiality agreement
It was a great experience working with Bliss Web Solution. Their redesign, especially the UI/UX, made our website not just look better, but work better too. We've seen a solid 25% increase in customers since. Big thanks to Bliss for their amazing work!
Brands Those We Are Work With
IAA
Wood Underwear
IB-Sports
POP Paper
General Laboratory Supply
Instrumental Parts.com